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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention


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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention

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Quick Details
  • Extended service agreement
  • parts and labor (for 1/1/x warranty)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor (for 1/1/x warranty)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G9
  Additional Details
Mfr Part #: U23BVE
SHI Part #: 41893822
Category: PC or workstation or notebook maint
UNSPSC: 81112307
Manufacturer: HP, Inc.
Product Type: Other
Product Line: HPI - Personal Systems
General Information
CategoryPC or workstation or notebook maint
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for 1/1/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G9
ManufacturerHP, Inc.
MSRP$566.00
UNSPSC81112307
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ZBook Power G10 Mobile Workstation, Studio G10 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation
  • HP ZBook Fury 16 G10 Mobile Workstation, 16 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Accidental damage coverage - 3 years
  • Defective media retention - 3 years
General
Covered Configurations1/1/x warranty
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor