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Poly+ - Extended service agreement


MSRP$13.95
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Poly+ - Extended service agreement

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Quick Details
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Blackwire; Sync 40; Voyager 4320-M
Poly+ - Extended service agreement
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Blackwire; Sync 40; Voyager 4320-M
  Additional Details
MSRP: $13.95
Mfr Part #: PBLKWIRE312
SHI Part #: 46389383
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPoly+ - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Blackwire; Sync 40; Voyager 4320-M
ManufacturerHP, Inc.
MSRP$13.95
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • Poly Blackwire
  • Poly Sync 40
  • Poly Voyager 4320-M
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
General
Full Contract Period3 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement