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AudioCodes Customer Technical Support 24x7 Program


$157.00
 In Stock
AudioCodes Customer Technical Support 24x7 Program

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Quick Details
  • Technical support
  • for AudioCodes Session Border Controller
  • upgrade license
  • 10 sessions
  • for HA Active-Redundant SBC pair
AudioCodes Customer Technical Support 24x7 Program
  • Technical support
  • for AudioCodes Session Border Controller
  • upgrade license
  • 10 sessions
  • for HA Active-Redundant SBC pair
  • phone consulting
  • 1 year
  • 24x7
  Additional Details
Price: $157.00
Mfr Part #: ACTS24X7-SBC_S91/YR
SHI Part #: 38620193
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: AudioCodes
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionAudioCodes Customer Technical Support 24x7 Program - Technical support - for AudioCodes Session Border Controller - upgrade license - 10 sessions - for HA Active-Redundant SBC pair - phone consulting - 1 year - 24x7
ManufacturerAudioCodes
MSRP$142.00
UNSPSC81111811
Main Specifications
Header / BrandAudioCodes
Packaged Quantity1
Service & Support / TypeTechnical support
Details
Service & Support
  • Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent
  • Phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday
  • Web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
General
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Service IncludedPhone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License Qty10 sessions
License TypeUpgrade license
Licensing DetailsFor HA Active-Redundant SBC pair
Software TitleAudioCodes Session Border Controller
AudioCodes Customer Technical Support 9x5 Program
  • Technical support
  • for Mediant Server Edition / Virtual Edition Session Border Controller redundant pair
  • upgrade license
  • 100 additional SIP registered users
  • phone consulting
  • 1 year
$115.00
AudioCodes Customer Technical Support Advance Hardware Replacement Service
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for MediaPack Series MP-1288
$575.00
ACTS 24X7 PART NUMBER
$1,409.00
AudioCodes Customer Technical Support 24x7 Program
  • Technical support
  • for AudioCodes One Voice Operations Center
  • phone consulting
  • 1 year
  • 24x7
$522.00
AudioCodes Customer Technical Support 24x7 Program
  • Technical support
  • for AudioCodes One Voice Operations Center
  • phone consulting
  • 1 year
  • 24x7
$104.00