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Fortinet FortiCare 24x7 Advanced Bundle plus AV & FortiWeb Security Service & IP Reputation & FortiSandbox Cloud Service & Credential Stuffing Defense Service & Threat Analytics


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Fortinet FortiCare 24x7 Advanced Bundle plus AV & FortiWeb Security Service & IP Reputation & FortiSandbox Cloud Service & Credential Stuffing Defense Service & Threat Analytics

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Quick Details
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 1 h
Fortinet FortiCare 24x7 Advanced Bundle plus AV & FortiWeb Security Service & IP Reputation & FortiSandbox Cloud Service & Credential Stuffing Defense Service & Threat Analytics
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 1 h
  • for FortiWeb 2000F
  Additional Details
Mfr Part #: FC-10-FW2KF-580-02-12
SHI Part #: 45279423
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Fortinet
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionFortinet FortiCare 24x7 Advanced Bundle plus AV & FortiWeb Security Service & IP Reputation & FortiSandbox Cloud Service & Credential Stuffing Defense Service & Threat Analytics - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: 1 h - for FortiWeb 2000F
ManufacturerFortinet
UNSPSC81111811
Main Specifications
Header / BrandFortinet
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForFortinet FortiWeb 2000F
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - response time: 1 h - critical issue
  • Extended service agreement - advance hardware replacement - 1 year - response time: NBD - non-critical issue
  • Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response Time1 hour
Service IncludedAdvance hardware replacement