Spend Optimization Services

Turn pressure into performance across your technology spend

Optimize spend. Prove value. Fund what’s next.

Every organization faces the same tension: the need to support growth and innovation while controlling increasingly complex technology spend. Software, hardware, SaaS, cloud and AI now create cost, risk and operational pressure across the business. But the real challenge is the optimization gap between fragmented data, siloed teams and insights that never turn into action.

SHI Spend Optimization Services help close that gap. We bring together the visibility, expertise and execution needed to uncover savings opportunities, act on them in practical ways and create ROI you can prove over time.

4.8

Highest Gartner® peer reviews with a score of 4.8

100%

100% willing to recommend score in Gartner® Voice of the Customer survey

$1 billion

Over $1 billion saved for clients in 2025

1,000+

1,000+ accreditations supported by technical ex-practitioners

99%

Over 99% customer retention rate

30+

30+ locations globally

Why technology spend is so hard to control

For many organizations, waste is not caused by one bad decision. It builds over time through siloed decision-making, weak governance and reactive processes. Teams lack a trusted view of what they own, what is being used, what is at risk and where money is leaking. Strategic renewals become harder to negotiate, tail spend stays hidden, tooling underdelivers, and optimization becomes a one-time event instead of an ongoing discipline. SHI helps customers move from fragmented visibility and guesswork to connected decisions, practical execution and continuous value realization.

Turn technology spend into measurable value

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Establish clarity and control

We create a trusted baseline across inventory, usage, contracts, spend and risk so teams can see the current state clearly. That foundation helps customers uncover waste, expose hidden risk and understand where to act first.

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Enable aligned decisions

We help finance, IT, ITAM, procurement and business leaders work from shared insight, not separate assumptions. That means better renewal planning, stronger negotiation positions and more confident technology decisions.

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Deliver value continuously

We do more than solve a single problem. SHI helps customers act on renewals, renegotiations, right-sizing, governance and tooling, then continue to refine and strengthen their approach over time. The result is measurable savings, lower risk and ongoing improvements in ROI.

Explore the four ways SHI helps optimize technology spend

Spend Optimization Services is organized around four connected areas that reflect how customers typically experience problems and where they need help most. Whether the pressure starts with a major publisher renewal, hidden SaaS waste, governance gaps or underperforming tools, SHI meets customers where they are and helps connect immediate action to long-term value.

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Strategic Vendors and Investments

Support for major publishers, cloud platforms and AI investments where spend, licensing and commercial complexity are highest. We help customers improve visibility, strengthen negotiations, manage change and make smarter long-term investment decisions.

Explore strategic vendors 

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Portfolio Management and Advisory

Advisory and managed support across the broader technology portfolio, including SaaS optimization, renewals, consolidation, application rationalization and operational efficiency. We help reduce hidden waste and bring more control to tail spend.

Explore portfolio advisory 

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Governance and Risk Management

Services that strengthen policy, compliance, audit readiness, entitlement management and lifecycle governance across software, SaaS and cloud. We help customers reduce exposure, mature ITAM practices and build a more resilient operating model.

Explore governance services 

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Tooling Delivery and Expertise

Implementation, integration, administration and managed support for the platforms, data and workflows that make optimization possible. We help customers turn tooling into a trusted source of insight, automation and ongoing operational value.

Explore tooling expertise 

The challenge is clear.
The right path may not be.

There are many ways to tackle spend challenges, and choosing the right path can feel overwhelming. Most organizations do not start with a clear service need. They start with a goal: reduce waste, improve visibility, strengthen governance, or prove value. Focusing on the outcome first makes it easier to find the right solution.

Prepare for a major renewal

When the contract is big, the stakes are bigger. Major renewals can lock in costs and risk for years. We help you build a clear view of usage, align stakeholders, and enter negotiations with data on your side.

Explore strategic vendors 

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Optimize strategic vendors and investments

Focus optimization where it matters most. A small number of vendors often drive the majority of spend. We help you prioritize, optimize contracts, and maximize value from your biggest investments.

Explore strategic vendors 

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Gain visibility across your software portfolio

Make your portfolio easier to see and manage. Bring together fragmented data across vendors, SaaS, and cloud to understand what you have, what you use, and where to act.

Explore portfolio services 

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Reduce unused or underused technology

Stop paying for what you don’t use. Identify shelfware, duplicate tools, and underutilised licenses, then take action to eliminate waste and rebalance spend.

Explore portfolio services 

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Reduce audit and compliance exposure

Don’t leave compliance to chance. Proactively identify risks, close gaps, and stay prepared for audits with stronger governance and ongoing oversight.

Explore governance services 

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Make optimization a continuous process

Don’t let savings stall after the first win. Embed optimization into your operating model with repeatable processes, regular reviews, and ongoing improvement.

Explore governance services 

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Navigate business change confidently

Adapt your technology as your business evolves. Whether it’s growth, M&A, or cost pressure, we help you adjust your estate and spending strategy to stay aligned with business goals.

Explore governance services 

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Get more from your ITAM tooling

ITAM tooling is a big investment. We help you use it better so you get trusted insights, stronger governance, and improved decisions.

Explore tooling services 

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Certifications

See how SHI helps customers reduce waste, control risk and prove value

These examples show what spend optimization looks like in practice: hard cost savings, stronger governance and clearer decisions across complex technology environments. From Microsoft licensing and managed ITAM to enterprise-wide cost transformation, SHI helps customers move from reactive spend management to measurable, ongoing value.

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ITAM and SAM for professional services

Microsoft licensing optimization 

A customer experience solutions provider turned to SHI for help gaining control over a complex Microsoft estate. SHI delivered a full ITAM assessment, established an effective license position and identified optimization opportunities that led to more than $1.5M in realized hard cost savings while reducing unnecessary future spend.

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Managed ITAM for legal services

Managed license position and governance 

An East Coast law firm needed more than a one-time review. SHI provided a managed ITAM service that integrated license data, compliance reporting and ongoing Microsoft advisory, helping the firm reduce licensing risk, improve visibility and lower potential overspend while building stronger governance for future renewals.

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IT cost transformation for energy

Long-tail procurement that turns hidden spend into savings 

SHI helped a global financial services firm streamline long-tail procurement, reduce costs and improve control with a tailored, cost-neutral solution. The result was direct savings, lower risk and stronger support for ongoing spend management.

Partners

Flexera 2025 Partner of the Year Awards

FinOps Partner of the Year (NAM)

ITAM Partner of the Year (NAM)

Growth Partner of the Year (NAM)

Platform Partner of the Year (NAM)

Frequently asked questions

Spend Optimization Services help organizations reduce waste, improve visibility, control risk and make smarter technology decisions across software, hardware, SaaS, cloud and AI. SHI combines insight with execution so optimization leads to measurable business value.

SHI helps customers with strategic renewals, vendor negotiations, SaaS and cloud optimization, governance, compliance, ITAM maturity, tooling enablement and broader portfolio decisions. The goal is to turn fragmented spend into a more controlled, value-driven operating model.

Many providers stop at recommendations. SHI helps customers uncover opportunities and act on them through renewals, rationalization, governance improvements and tooling support. That means insights are connected to execution, measurable outcomes and ongoing optimization.

These services are designed for IT, procurement, finance, ITAM, FinOps and executive leaders who need better control over technology spend. They are especially valuable for organizations facing renewal pressure, limited visibility, rising cloud or SaaS costs, or ongoing governance challenges.

Yes. SHI takes a connected approach across software, hardware, SaaS, cloud and emerging areas like AI. This helps customers see the full picture, reduce siloed decisions and identify savings or risk that may be missed when each category is managed separately.

Most organizations start with the area creating the most pressure, such as a major renewal, hidden SaaS waste, governance gaps or underperforming tooling. SHI helps establish a clear baseline first, then builds a practical path toward better decisions, stronger control and continuous value.

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