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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention

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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Victus by HP Laptop 15; Elite x360; EliteBook 1040 G10, 1040 G9, 10XX G1; EliteBook x360
  Additional Details
Mfr Part #: U23BRE
SHI Part #: 41893819
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - 9x5 - response time: NBD - for Victus by HP Laptop 15; Elite x360; EliteBook 1040 G10, 1040 G9, 10XX G1; EliteBook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • Victus by HP Laptop 15-fb0000ca
  • HP Elite x2 G4, G8
  • HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook
  • HP EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G9 Notebook, 1050 G1 Notebook
  • HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Accidental damage coverage - 3 years
  • Defective media retention - 3 years
General
Class of EquipmentNotebooks
Covered Configurations3/3/x warranty
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Pick-Up and Return Service
Electronic HP Care Pack Pick-Up and Return Service
  • Extended service agreement
  • parts and labor
  • 3 years
  • pick-up and return
  • 9x5
  • 1 additional portal
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Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention Post Warranty
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • business hours
  • response time: NBD
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Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
  • Extended service agreement
  • parts and labor (for 1/1/0 warranty)
  • 3 years
  • pick-up and return
  • 9x5
  • for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention and Accidental Damage Protection
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention and Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Accidental Damage Protection
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • response time: NBD
  • for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 17 G6, Studio x360 G5
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