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HP Care Pack Pick-Up and Return Service with Accidental Damage Protection


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HP Care Pack Pick-Up and Return Service with Accidental Damage Protection

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 4 years
  • pick-up and return
  • 9x5
HP Care Pack Pick-Up and Return Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor
  • 4 years
  • pick-up and return
  • 9x5
  • for Chromebook 11 G9 Education Edition, 14 G7; Chromebook Enterprise 14 G7; Chromebook x360
  Additional Details
Mfr Part #: U64GJE
SHI Part #: 46051343
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended service agreement - parts and labor - 4 years - pick-up and return - 9x5 - for Chromebook 11 G9 Education Edition, 14 G7; Chromebook Enterprise 14 G7; Chromebook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Chromebook 11 G9 Education Edition, 14 G7
  • HP Chromebook Enterprise 14 G7
  • HP Chromebook x360 11 G4 Education Edition
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - pick-up and return - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote monitoring - 4 years
  • Insurance - 4 years
General
Full Contract Period4 years
LocationPick-up and return
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
Electronic HP Care Pack Pick-Up and Return Service
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
Electronic HP Care Pack Pick-Up and Return Service
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
Electronic HP Care Pack Onsite Care Hardware Support with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for 1/1/0 warranty)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts/ADP
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • on-site
  • 9x5
  • response time: NBD